Hi! Welcome to the CX Fanatics Channel. Did you know it can cost 5 times more to attain new customers than to retain existing customers? But most of the time customer experience is passed off as customer service (CX as the cool kids say) - and that’s just plain wrong. Because CX is its own animal and a MUCH bigger component of business than most people realize. CX is THE best way to keep current customers (or leads) happy and turn them into raving brand ambassadors. This channel focuses on weaving customer experience throughout your business to increase revenue, retention, and referrals. Tune in weekly for expert interviews, customer experience and marketing strategy, and the latest CX trends. Use what you learn to create the BEST customer experience for your clients - turning them into raving fans while increasing your revenue and profit. Get a jump start on doubling your profits in 60 days - with this free guide (download it here) ➡️ subscriptiongrowthclub.com/profit.
Episodes
Tuesday Jan 30, 2024
How To Prevent Subscription Churn and Increase Profit
Tuesday Jan 30, 2024
Tuesday Jan 30, 2024
In this week's episode discover how to prevent subscription churn and increase profit plus what it's REALLY costing your business to keep chasing new customers.
Learn:
✅ 3 simple changes that will keep your subscribers engaged, happy, and sharing your brand with friends.
✅ The #1 frustration for clients in a subscription service.
✅ How to stand out from your competitors when it comes to amplifying your subscription offer.
✅ Who is nailing the subscription service model and who frankly sucks (plus what to copy and what to avoid)/
✅ How to stay on top of churn (to prevent it) and what to do to keep subscribers from leaving.
Listen to the entire episode here or tune into the live show over on YouTube.
Miss any of the show notes? You can find those at dtcgrowthclub.com/podcast
All that and more await you in this week's episode of the CX Fanatics podcast.
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