Hi! Welcome to the CX Fanatics Channel. Did you know it can cost 5 times more to attain new customers than to retain existing customers? But most of the time customer experience is passed off as customer service (CX as the cool kids say) - and that’s just plain wrong. Because CX is its own animal and a MUCH bigger component of business than most people realize. CX is THE best way to keep current customers (or leads) happy and turn them into raving brand ambassadors. This channel focuses on weaving customer experience throughout your business to increase revenue, retention, and referrals. Tune in weekly for expert interviews, customer experience and marketing strategy, and the latest CX trends. Use what you learn to create the BEST customer experience for your clients - turning them into raving fans while increasing your revenue and profit. Get a jump start on doubling your profits in 60 days - with this free guide (download it here) ➡️ subscriptiongrowthclub.com/profit.
Episodes
Wednesday Jan 10, 2024
176 -3 Proven Strategies to Attract Gen Z Buyers and Boost Your Sales
Wednesday Jan 10, 2024
Wednesday Jan 10, 2024
In this week's episode discover how to attract the next generation of buyers and what makes them tick when it comes to buying decisions. Get ready to get to know GenZ.
Learn:
✅ Where GenZ hangs out online and offline and what they expect from brands who meet them there.
✅ What Generation Z focuses on when applying their buying power.
✅ How to adjust your marketing, sales, and customer strategies to appeal to Generation Z.
✅ About GenZ's lack of brand loyalty and how to keep them coming back for more.
✅ Which companies "get" Generation Z and how you can emulate what they are doing to propel your success.
Listen to the entire episode here or tune into the live show over on YouTube.
Miss any of the show notes? You can find those at dtcgrowthclub.com/podcast
All that and more await you in this week's episode of the CX Fanatics podcast.
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