Hi! Welcome to the CX Fanatics Channel. Did you know it can cost 5 times more to attain new customers than to retain existing customers? But most of the time customer experience is passed off as customer service (CX as the cool kids say) - and that’s just plain wrong. Because CX is its own animal and a MUCH bigger component of business than most people realize. CX is THE best way to keep current customers (or leads) happy and turn them into raving brand ambassadors. This channel focuses on weaving customer experience throughout your business to increase revenue, retention, and referrals. Tune in weekly for expert interviews, customer experience and marketing strategy, and the latest CX trends. Use what you learn to create the BEST customer experience for your clients - turning them into raving fans while increasing your revenue and profit. Get a jump start on doubling your profits in 60 days - with this free guide (download it here) ➡️ subscriptiongrowthclub.com/profit.
Episodes
Tuesday Oct 17, 2023
Tuesday Oct 17, 2023
This week on the CX Fanatics podcast, uncover why wine clubs will save the wine industry.
That's a pretty bold prediction, I know.
But hear me out.
The wine industry is in trouble but they have the solution right under their noses.
Step away from the glass for just a minute and tune into this week's show to learn:
- The simple way to increase profit that most wineries are missing
- This one skill wineries excel in but that aren't using it to their advantage
- The biggest benefit to focusing on wine club marketing and it's even better if you're NOT a big label
Don't miss this week's show even if you aren't in the wine business.
Every direct-to-consumer business can use this week's information to grow their revenue, retention, and referrals.
All that and more await you in this week's episode of the CX Fanatics podcast.
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